Best Practices of Fleet Maintenance

What is fleet maintenance?

Simply put, fleet maintenance is the manual labor required to keep fleet vehicles up and running. A broader view of fleet maintenance includes everything from preventative maintenance (PM) to increasing uptime.

At Amerit Fleet Solutions, we utilize four different preventative maintenance (PM) programs: predictive, proactive, preventative and prescriptive maintenance. And each program is pivotal to the success of your fleet maintenance plan.

Predictive Maintenance

Predictive maintenance (PdM) uses fleet maintenance data to predict, or indicate, when a maintenance issue is going to occur.

In addition to using data for predictions, an important piece of PdM is managing your fleet’s data. Although fleet data should be used to measure many different aspects of a fleet’s operation, it’s especially critical in fleet maintenance. Why? Because maintenance data can be used to develop cost and warranty controls, manage life cycles, improve preventative maintenance, maximize vehicle uptime and control repair quality, among many other things.

When it comes to collecting data for PdM, there are a number of ways to capture it. At Amerit, we believe the most useful and powerful maintenance data is actually gathered by the technicians working on the vehicles.

Unlike some areas of fleet operation, collecting maintenance data is fundamentally a human-centered process. And while some fleets rely on administrative professionals, others rely on fleet personnel to input maintenance data into a database or a fleet management system (FMS). But the best way, and the most effective way, to capture data is having a technician to gather the data in real time, while the maintenance is being performed.

Why have technicians enter data over administrative professionals, or other fleet personnel? Because our technicians are experts in fleet maintenance. They are the best personnel to entrust with the task of entering data. Every technician can answer the three C’s: complaint, cause and correction for each failure and each subsequent repair. Technician-generated data creates a foundation for a maintenance data stream. And that steady flow of data allows fleets to manage uptime, rotate schedules and effectively measure total cost of ownership (TCO).

Proactive Maintenance

Proactive means, “serving to prepare for, intervene in, or control an expected occurrence or situation, especially a negative or difficult one; anticipatory.” In the same way that predictive maintenance predicts a maintenance issue, proactive maintenance is preparing for a maintenance issue. Proactive fleet maintenance is best used to implement a solution for the diagnosed issue predictive maintenance uncovers.

Let’s say for example, an asset’s water pump is going bad. Predictive maintenance will take the following indicators: coolant leaking in the front-center of the vehicle, engine overheating and steam coming from the radiator and suggest that the water pump needs replacing.

While predictive maintenance says, “this is the issue,” proactive maintenance says, “even though the water pump will last a another month, we need to replace it now because the vehicle is not due for another PM for several months and it is likely to fail before that time.”

Proactive maintenance reduces unscheduled repairs and maintenance, which can save your fleet thousands of dollars in costly repairs and unscheduled downtime.

Preventative Maintenance

Although predictive and proactive maintenance are important to fleet maintenance plans, most fleet operations focus on preventative maintenance (PM). Regular preventative maintenance is key to keeping your fleet running at peak condition and keeping downtime low.

While industry professionals agree that PMs are important, at Amerit we believe that a PM includes far more than a standard oil change.

One misconception it that a 30-minute routine oil change and lube is the same as a PM program. Another is that an oil change is enough to keep a fleet running at peak performance.

The reason these beliefs are so popular is because they appear cheaper. However, at Amerit we truly believe – and our data supports – that a full PM program is fundamental and critical to your fleet’s performance.

It’s important to remember that not all vehicles are created equal. And when it comes to fleet maintenance, a PM schedule that works for half of your fleet may not guarantee success for the other half. At Amerit we partner with our customers to create individualized service plans that allow for differing vehicle composition, age, use patterns and long-term plans for your fleet.

Our programs focus on flexibility and transparency around your data. So not only do you control the schedule of your routine services, during downtimes, but you can take a comprehensive look at your vehicles. And draw a direct line between PM services and improved performance and lifespan.

At Amerit, our PM programs check, inspect, test and record every part of your vehicles. We then enter the complete data on your vehicle’s condition into a fleet management system (FMS). While this may appear costly and time consuming, it in fact saves your fleet from expensive demand repairs, unforeseen downtime and road calls. But the benefit doesn’t stop there. A full PM program can also mitigate safety risks, and avert time and dollars spent on major repairs down the line.

Prescriptive Maintenance

Prescriptive maintenance is the concept of prescribing PM plans based on the condition of your fleet, region by region.

Not all fleet vehicles are created equal. At Amerit we know that every asset serves a different purpose and all of your assets are important to the success of your operation.

Depending on where your individual assets are located or where they travel to, the weather and even the road conditions in different regions, can completely change the type of maintenance needed. We specialize in customizing maintenance plans at Amerit.

We’ll analyze your fleet’s data and usage and build a truly prescriptive plan. Our customized plans have been proven to net greater operational efficiency and ultimately, increase bottom-line savings.

Fleet Maintenance Services

MSC – Mobile Service Centers

At Amerit we think of our Mobile Service Centers (MSCs) as a garage on wheels. Each MSC is designed to bring the highest quality maintenance and repair services to your fleet, whenever and wherever you need it.

Our MSCs are built to maximize uptime. Perfect for remote locations or when your assets need service in the field. The MSC alleviates expensive drive time and downtime that comes with taking your asset to a shop.

Each MSC offers a custom-built solution. Designed and stocked to accommodate all the tools, parts and equipment your fleet needs. Carefully developed to go beyond PMs in order to provide your fleet with the best maintenance and repair services on location, anytime and anywhere across the USA.

Amerit also assures peace of mind for your fleet when it comes to environmental compliance. Each MSC practices closed-loop oil evacuation and meets all local, state and federal environmental and HAZMAT regulations.

In addition to environmental compliance, each MSC offers accurate, real-time data transfer. Our MSCs are equipped for instant entry of all maintenance data. So, your fleet doesn’t experience data gaps, black holes or inconsistencies.

FSC – Fleet Service Centers

At Amerit we view our Fleet Service Centers (FSCs) as the local solution you have been looking for. It’s like having your own shop, but better.

Each Fleet Service Center is focused on rapid turnaround and providing comprehensive, high quality services for your fleet. Our FSCs acts as your home garage for all your needs, minus the hassle. Working with different vendors to secure parts, guarantee timely maintenance and coordinate schedules can lead to inconsistencies and increased downtime. Which is why our FSC eliminates the hassle of working with multiple vendors – we handle it all. Our FSCs are built to provide you with a single facility for all of your fleet maintenance and repair needs. This includes real-time data capture, so you always have visibility and control of your data.

No matter the reason your vehicle is waiting, waiting for service drains your profitability. Our FSCs are focused on your fleet. And responsive to your needs, ensuring your fleet is in, out and back on the road where it belongs.

One of our strongest FSC service components is our flexible service schedules. Our goal is to increase uptime and that means working when needed. We are staffed during your routine downtimes, including nights and weekends, to ensure the fastest turnaround possible and provide the best quality fleet repair services.

Our FSCs provide the expert technicians your fleet needs. Amerit technicians are certified to the highest standards and continue regular training to ensure your fleet always receives the professional care it deserves, so it can take on the road for miles to come.

Along with professionalism, our technicians are focused on keeping your fleet compliant with local, state and federal laws. Our FSCs ensure fleet safety and help avoid hefty fines for safety, HAZMAT and DOT violations. We’ll make sure your fleet assets are compliant and safe. We take pride in caring for your drivers, your assets and your community.

On-Site Workforce Solutions

At Amerit, our On-Site Workforce Solutions act as an extension of your team. Which means we’ll deploy world-class fleet maintenance operations in your existing facility, acting as your own in-house operation without the headache.

Whether you need to start up a new location quickly, improve an existing location, or focus more resources on your core business, we’ll deliver turnkey workforce solutions with top-tier, qualified technicians and management, nationwide.

We hire technicians and managers to fit the needs of your fleet. Their expertise in daily operations, reporting and quality of work will ensure your garage and fleet run at top efficiency. When we hire technicians and managers, we hire exactly the right number for your operation. Our On-Site Workforce is staffed with the right number of technicians, who have the right skill sets, to handle the needs of your fleet in-house. This reduces expensive third party spend and downtime.

Like all of our solutions, our On-Site Workforce Solutions are flexible and responsive to your needs. Your fleet may need a comprehensive solution that incorporates top-tier technicians, nationwide management and FMS KPI tracking. And we can do it. Or your fleet may already have management in place but need technicians. We can do that too.

Our world-class team of technicians and managers will focus on running your shop and keeping your fleet rolling. Ultimately, freeing you from the burdens of recruiting, training and managing a team, as well as managing training, OSHA and other compliance risks. We handle the range of responsibilities it takes to run a safe garage, protecting you and your fleet.

While our On-Site Workforce handles the daily operations of the garage, we never take away visibility or control of your data. All data is captured according to your needs. And the data is entered into your FMS or ours, available for review through our KPI dashboards anytime. This enables you to track, measure and monitor what metrics are important to you.

Customizable Solutions

At Amerit, we are relentlessly driven by a simple, clear mission – to improve fleet uptime, safety and reliability while providing outstanding service, quality and value. Our comprehensive and innovative service solutions, paired with our customized approach, deliver peace-of-mind while keeping your assets on the road, anywhere across the country.

Our solutions design team works with you to create customized fleet maintenance and repair solutions that fits your needs, your locations, your schedule and your fleet. Our service platforms are flexibly designed to stand alone or work cohesively to help your fleet reach its goals of increasing uptime, compliance, safety and reliability across the country.

Amerit’s trusted team of technicians and managers provide a world-class maintenance operation that alleviates burdens while delivering peace-of-mind. We believe in responsiveness. And that your fleet should never wait or drive long distances for service.

We believe that through our dedicated and customized service programs, that are built to fit your fleet needs, we can minimize your downtime and keep your fleet on the road where it belongs.

Fleet Maintenance Costs:
Maintenance and Repairs

Lowering Total Cost of Ownership (TCO)

An outsourced maintenance provider should be a key partner in controlling costs and reducing a fleet’s financial risk. That’s why at Amerit we believe in being your partner, not just your provider.

Unlike a local provider, we are able to assess the overall health of the fleet across the entire business. This enterprise-wide viewpoint allows us to identify areas of increased spend, cost per mile and other metrics that can help fleet managers make adjustments in fleet utilization, vehicle replacement and even driver behavior.

As your strategic partner, we offer more than maintenance services. This includes a depth of expertise that is proven to help fleets improve uptime while decreasing costs. With a keen attention to important details related to preventative maintenance, robust data collection and insight into compliance, we offer fleets valuable benefits that alleviate financial risk and provide true, positive financial return.

When your vehicles are properly maintained, your Total Cost Ownership (TCO) is lower overall. Resulting in longer lasting vehicles that require fewer repairs. Preventative and predictive maintenance typically cost far less in the long run than a reactive maintenance program. It also allows for planned downtime to make repairs. If a good PM program is not in place, results can be disastrous. There will likely be a surge in unforeseen breakdowns, which tend to be expensive, inconvenient and can take vehicles out of service for long periods of time.

Cost of Short-Term-Thinking

Setting up an in-house maintenance program often requires expertise that an organization doesn’t have as part of its core skill set. Often, technicians report to managers who lack the technical knowledge necessary to appropriately respond to issues. While lifecycle costs may be understood, how to integrate this knowledge with repair cost management in a way that’s operationally and financially effective in the long term may not be as easy to comprehend.

Without the technical knowledge that an outsourced maintenance provider can bring to the table, your operation may make decisions that appear to make sense in the short-term but could have long-term consequences. For example, deferring maintenance may look like it saves money right now but will increase costs exponentially in major repairs, breakdowns, and downtime.

That deferred maintenance could also increase the fleet and company’s liability if the vehicle is involved in a crash. And the long-term consequences of public and industry perception that the fleet is unsafe.

Although outsourcing fleet maintenance may sound like an additional expense, the reality is that most fleets’ core competency is not maintenance, it’s serving their customers. So ultimately, taking on an in-house maintenance program can bring many hidden, but real, financial risks.

Fleet Maintenance Costs:
Limit Outside Spend

Right Size Staffing

Whether your assets are heavy, light or medium duty, you need technicians to perform maintenance on your fleet. And regardless of the number of assets you have, you will always have to adjust to unexpected repairs and peak seasons.

Staffing your fleet for peak seasons and surging forces to bring back downed vehicles can be next to impossible without the right resources. That’s where we come in.

At Amerit, we analyze your fleet and systematically assign your fleet a number of maintenance hours, based on our formula, that cover the full scope of fleet maintenance and repairs for your fleet. We factor in vehicle age, usage, mileage, class and other factors that may influence how much maintenance is required to keep the asset safely on the road. Because of our proven and systematic approach, we can accurately assign the correct staffing levels and skill sets necessary to maintain your fleet.

We know the challenges that come with staffing, and we have the national infrastructure to handle them. Our team of recruiters is always ready to add another technician to your team during times of growth, peak season or growing numbers of downed vehicles.

Technician Skills

One of the many challenges fleet managers face is employing motivated, qualified technicians for their fleet maintenance programs. Whether it’s recruiting, training, retaining or creating a safe workplace, these responsibilities can be overwhelming.

At Amerit, we take over these responsibilities for our clients. We provide an array of online training, everything from different OEMs and parts manufacturers to Automotive Service Excellence (ASE) Training, we keep our technicians’ skill sets at the highest standards of professional certification. In addition, we provide incentives for new technology experience, to keep them motivated and encouraged to always continue learning and training.

We invest heavily in training technicians, encouraging them to obtain industry certifications, and create an environment where they can focus on continued career development and create a highly motivated and qualified technician workforce.

Fleet Maintenance Costs:
Parts & Tires Program

Parts & Tires Program

At Amerit we have developed an approach to our parts and tire program that focuses on delivering clients the right part, at the right price, and at the right time. Uniquely focused on value and quality, we are able to leverage our national network to create a program that will significantly improve your uptime and reduce costs in several areas.

One of the benefits of our program is verified quality. Evaluating data from similar customers nationwide has allowed Amerit to align with the best suppliers for your program. 

In addition to quality, your business can free up capital. Amerit will take on the cost of your inventoried product, cover your parts and labor warranty costs, as well as pay your parts invoices, ultimately saving on administrative costs. 

Amerit also offers best in class supplier network. We make sure we are acquiring the right product, at the right price, and at the right time. Our nationwide network of suppliers allows us to source parts from vendors who are geographically closest to our clients, avoiding unnecessary and costly delays.

Infrastructure

Setting up a maintenance infrastructure and keeping it operational is expensive. While purchasing garage space may be a one-time fee, there are other ongoing investments to be considered.

The cost of setting up a fleet maintenance infrastructure should include continuous recruiting and hiring, ongoing technician training programs and certifications, safety programs and PPE, tools, continuously updated diagnostic equipment and uniforms. In addition to these ongoing costs, don’t exclude necessary parts purchasing, and the cost of carrying inventory while market prices climb.

Another continuous cost of a fleet maintenance infrastructure is the cost of admin time. Loading inventory into your FMS (fleet management system) is absolutely necessary when it comes to keeping costs controlled. And although time spent in the shop maintaining your FMS is necessary, it’s time your technicians aren’t actually working on the vehicles and that indirect time should be configured into your cost model.

When calculating the costs of your fleet maintenance operation, calculating these day-to-day necessities will help establish a full and accurate budget, even if it is projected at a much higher rate than anticipated.

Fleet Maintenance Costs:
Unexpected Costs

Operating under standard procedures and normal routines, maintenance costs can be relatively stable and predictable. But when the inevitable happens, and routines are interrupted, what do costs look like? 

Although it’s not fun to think about what happens if your maintenance shop experiences sudden technician turnover, or a massive storm takes down one of your sites, it is absolutely essential that your fleet prepares for the unexpected. 

One ‘unexpected’ cost you can control is fines served from DOT, OSHA or FMCSA if your vehicles and garages aren’t operating safely.

DOT, OSHA, FMCSA Fines

One thing many fleets overlook is the preventative measures they can take to avoid DOT, OSHA or FMCSA fines. Not taking safety seriously can cost your fleet serious sums of money.

Let’s start with the United States Department of Transportation (DOT). DOT enforces that vehicles carrying 10,001 pounds or more must register with the government in order to be monitored, tracked and evaluated. Your entire fleet must be registered, and with that registration comes documentation on all of your vehicles, records, maintenance reports, medical cards, driver licenses and your staff.

DOT can then track your fleet from state to state. Failure to even obtain a DOT number can results in fines ranging from $5,000 by state to $9,500 by the federal government. So, when it comes to safety violations and fleet maintenance, it’s critical that your fleet is compliant, or you could be paying hefty fines.

Inspectors for the Federal Motor Carrier Administration (FMCA) can ask for access to everything and anything when they encounter one of your assets. This means if an asset is stopped on the road (or approached in your maintenance garage) you must grant access to cargo, cargo doors, load securement, chemicals, fire extinguishers, gasoline storage, spill containment, pre-trip inspection sheets, etc.

The FMCA regulates vehicles with the Federal Motor Carrier Regulations (FMCR) which is around 600 pages, and your assets need to be compliant with every single regulation. Which means if your vehicle is found in violation, you could pay one of the cheaper violations which is $750 for out-of-service order (failure to return written certification of correction) or a more expensive fine like a tariff violation at $120,000.

The Occupational Safety and Health Administration (OSHA) is another enforcer of safety in garages as well as on the roads. OSHA is also not reluctant in fining vehicles or fleets who are operating in unsafe ways. Take for example a “willful” or a “repeated” violation, which can cost your operation $134,937. The maximum penalty for “failure to abate” is $13,494 per day after the abatement date.

While compliance may seem more expensive up-front, in the long run, failure to comply could cost your operation hundreds of thousands of dollars in fines and damage the reputation of your fleet and your business.

Costly Mistakes in Fleet Maintenance

Fleet maintenance mistakes have the potential to be incredibly costly, but there are ways to prevent spending excess money on your operation. Here are four costly mistakes your operation can avoid with the right amount of planning and execution.

The first mistake: not having a preventative maintenance (PM) plan. Neglecting PMs is a guaranteed way to increase downtime with your vehicles. Regular PMs is key to keeping your fleet in peak performance.

While oil changes are important to PM programs, a comprehensive PM program is more than an oil change. A comprehensive PM program is tailored to monitor and maintain the individual needs of every component for every vehicle type.

The second mistake: normalizing safety violations. A safety violation, no matter the cause, is a serious matter. Busy garages can sometimes excuse unsafe conditions due to workload, inattention, insufficient training or supervision, etc. But the fact is, every safety violation and hazard expose your people, and your business to financial risk.

A serious workmen’s comp claim can cost thousands of dollars. In addition to the money, your fleet could also face EPA or OSHA actions, contracted clean-up services, extended medical cost and insurance reserves, perhaps a fire, litigation, lost time, lost productivity, lost opportunities, etc. Costs can quickly escalate, so it’s imperative that your fleet prioritizes safety from the start.

The third mistake: deferring maintenance. When budgets get tight there is a natural temptation to defer maintenance on your vehicles. But the risks of doing this are great – Defer a small oil leak and risk blowing a motor down the line. Defer a tire replacement and risk having road failure or worse, an accident.

Every scenario of deferred maintenance has its own potential outcome. Usually, the costs are exponentially greater than the initial service or repair would have been.
Your operation should include maintenance as a necessary expense, not as something that can wait another day.

The fourth mistake: having undefined maintenance goals. To keep vehicles on the road and productive, it’s crucial to have a detailed fleet maintenance plan. But before the first vehicle rolls into a garage, there’s a step you must take – establishing your maintenance goals.
Your maintenance goals should be aligned with the realities of your operation. This includes the type of work the fleet does, working conditions (on-road, off-road, etc.), and weather conditions (hot, dry, cold, etc.) Several important questions to ask are:

  • How often do you expect to have a vehicle out of service for a typical preventative maintenance?
  • How will routine, preventative repairs be handled?
  • How will emergent repairs be handled?
  • What are your budget expectations?

Keeping your goals at the top of mind, while focusing also on safety and preventative maintenance are proven ways to reduce your overall costs and increase uptime.

Fleet Data:
Track, Measure, Monitor Quality Fleet Maintenance Services

Integrating the Data Stream

The sheer amount of data that is available for fleets to analyze can be overwhelming. And while it is advantageous to have this amount of data on hand, without the ability to manage and integrate maintenance data, it can be nearly unusable. 

At Amerit, we help fleets manage and integrate maintenance data with other data sources so they can make improvements to their maintenance operations.

For example, we use data when we organize PM Schedules. By combining maintenance data captured from technicians with operational data, like mileage from a fuel card or telematics, we can schedule regular PMs. Maintenance data can then be used to monitor demand repairs and see how closely these repairs are done after a regular PM. This provides insight into the quality of the maintenance being performed.

Another way data can be used in fleet maintenance is to identify bets prices, quality suppliers and warranties. Integrating maintenance data with an FMS’ parts model can help monitor parts failure frequency. And it can help inform parts purchasing decisions that relate to quality, helping procurement identify best practices and quality suppliers. An FMS also helps track vehicle manufacturer and aftermarket warranties, providing data that monitors that the claim is being captured.

Beyond improving operational efficiency with PMs, etc., integrating maintenance data with other operational data from telematics, fuel cards, etc., helps fleets determine the cost of their vehicles by mile and by year. Having maintenance data integrated with this other fleet data will give a better view of the fleet’s big picture — helping fleet personnel and company leadership get a better look at both uptime and the overall life cycle of the fleet vehicles.

Improving Overall Operations

As stated above, data in and of itself is not useful and can bury fleet managers in laborious analysis. Unless the provider supplies the analytic tools and expertise to help them. 

Amerit provides dashboards that allow its fleet clients to monitor, track, and make decisions about their fleet. The dashboards show data detail by location, by vehicle, by region for a large number of client-determined maintenance key performance indicators (KPIs), including cost per vehicle, PM currency and actual labor hours. 

These dashboards are available in real time through a customer portal and are used by fleet clients and their account managers to monitor Amerit’s performance, spot trends, and create action plans for further reductions in cost and improvements in operations.

Fleet Data:
Industry Standards

When it comes to fleet maintenance there are two industry standards to focus on: Regulatory Standards and Quality Standards. These maintenance standards focus specifically on safety and reliability.

Regulatory Standards

Regulatory Standards are standards required by law. Local, state and federal law enforcement are responsible for enforcing DOT rules and regulations. If your fleet is found to be in violation of any rules or regulations the results may be written warnings, stiff fines or penalties, suspension of a company’s ability to operate or possibly jail time, depending on the severity of the violations.

At Amerit we protect your fleet by setting high standards. The industry agrees that a 95% currency standard is acceptable. But at Amerit, we don’t agree. We strive for 100% on all regulatory standards. We do this by creating schedules that focus on routine downtimes, even on nights or weekends, so the impact of services to your fleet’s uptime is minimal.

We also focus on strong leadership. Because when a program is further supported by strong leadership and enforcement from our customers, reaching 100% PM Currency is routinely achieved.

Quality Standards

Quality Standards

Quality Standards, unlike Regulatory Standards, reflect your expectation of excellence for your fleet maintenance. By offering you powerful insights and controls over your maintenance spend, you can analyze your maintenance operations at new levels. Amerit commonly tracks, and self-reports, the following Quality Standards:

  • Performance to SRTs (Standard Repair Times)
  • Task Repeats
  • Component Repeats
  • Vehicle Repeats

Safety, Risk, Mitigation

Proactive Safety Measures

As the leader in world-class fleet maintenance services, we are focused on safety. One of our core focuses is on what we call Proactive Safety Measures. In developing and enforcing our best-in-class safety practices, we developed a set of Proactive Safety Measures based on the realization that there are things we, and other companies, can do to make the workplace safer. 

While these don’t have to be large scale, expensive tactical programs, they can be applied right away to start contributing to a proactively safer work environment. Some of our simplest safety measures are actually our most effective. Let’s look at Amerit’s “Risk Check,” for example.

A Risk Check is an Amerit designed safety-measure that focuses on engagement. We do this by asking our fleet maintenance technicians, and fleet managers, “What is it that’s going to get you hurt today.” By asking a question like this, in person, it creates an open dialog about the safety and the conditions of the maintenance garage, site or truck, today. 

The actual question each manager asks varies, but they all probe into something that creates a risk for. For example, one may ask “Who is the person working in the shop that’s most likely to get hurt today and why?” or “What is the most dangerous operation that we’re going to perform today?” 

The important thing here is to ask a question that is designed to engage individuals at the ground level. This gets them thinking about what could get them hurt today.

We know from experience that when we engage people with a question, it sticks in their mind. And while we found that they don’t necessarily have great answers for us the first time we ask it, the second time, the third time and every time thereafter, they’re prepared for the question. They are prepared because now they are thinking about it as they’re going about their day.

It is also important to note that repetition is a key to success here as well. As is being sincere in your approach and following through to correct any issues that are identified.

An engaged and aware workforce is a safe workforce. With repetition and reinforcement, we have found that our Risk Check program has resulted in fewer workplace accidents and injuries this year.

Mitigate Risk

Every risk presents four options: accept it, avoid it, limit it, or transfer it.

When it comes to fleet maintenance, accepting risk is simply unacceptable. Acceptance or inaction is not only dangerous, but costly. The next option is avoidance. In the same way accepting risk is unacceptable, avoiding risk is impossible. If you have vehicles, those vehicles must be maintained. And vehicle repair is hazardous work.

The two remaining options: limit it or transfer it.

Limiting risk can be achieved with a good safety program. If your fleet has an established safety program, it’s always a good idea to re-engage your employees. This can be done through incentive programs, communication and awareness campaigns in effort to reinvigorate your fleet’s commitment to safety.
Finally, you can transfer the risk. At Amerit, we assume risk mitigation for our clients every day. Whether working on our client’s property or in our own garage, our team of experts goes far beyond simply maintaining vehicles, we also ensure that all maintenance facilities are managed with a focus on safety, compliance, and attention to detail. With Amerit as your partner, your facility is safer, and your risk is lower.

Outsourcing Fleet Maintenance:
Is outsourcing right for your fleet?

When is the right time to outsource?

There are several situations that can cause fleets to consider outsourcing maintenance:

  • Insufficient assets to support a brick-and-mortar garage.
  • Technician shortages.
  • Overloaded maintenance staff.
  • Lack of management to oversee repairs.
  • Too many accidents on the job.
  • Operating a decentralized fleet.
  • Taking on more specialized assets.
  • High maintenance costs.
  • Renewed focus on core competencies.

The number of assets a company has in order to quantify outsourcing can vary situationally. But, Amerit has developed and executed programs for customers with as few as 10 assets. So, whether your assets are as few as 10 or well into the hundreds, we are capable and prepared to execute the best program for your operation.

Reducing costs and increasing efficiency through outsourcing

Outsourcing fleet maintenance with Amerit can reduce costs, improve uptime and increase the efficiency of your fleet.

Reduce Costs
When it comes to outsourcing fleet maintenance, there are several ways to reduce costs. Whether it’s hiring talented technicians to make expert repairs, or saving money on parts and equipment, at Amerit we have the experience and the expertise to make it happen. Another way we reduce costs is to implement proactive PMs (Preventative Maintenance).

Proactive PMs
Outsourcing fleet maintenance is an effective way to reduce expenses for your fleet operations. Amerit will provide expert technicians, who are trained to spot developing, potentially costly, issues before they become large problems.

By being proactive and noting potential issues down the line, Amerit’s fleet maintenance programs result in the fleet being able to reduce expenses by avoiding unscheduled downtime and serious repairs.

Avoiding costly repairs and potential breakdowns means increasing uptime and decreasing costs.

Talented Technicians
Another benefit to partnering with Amerit is our management of expert technicians. Next to drivers, technicians are the hardest to fund, hire and keep. And the nature of the work with changing regulations and evolving technologies, also means that technicians require on-going and thorough training.

Amerit has become the employer of choice for today’s best technicians. We have a team dedicated to recruiting, hiring, training and managing the best technicians for your fleet maintenance needs.

Day or night, specialized equipment or standard equipment, small town or booming metropolis, we will find the right techs for your job.

Parts and Equipment
Outsourcing fleet maintenance can improve the way your fleet orders parts and equipment, ultimately saving you money by leveraging the larger footprint and volume of fleet vehicles they support. Amerit works with nationwide suppliers, and because of our established relationships, size and experience we are in a better position to negotiate price.

When it comes to aftermarket parts versus Original Equipment Manufacturer (OEM) – is the extra cost worth is? The short answer is, that it depends.

When procuring replacement parts for your fleet, Amerit has found that using a blended approach to parts acquisition is key to success. By creating a strategic national supplier network, Amerit’s parts and tire program allows several benefits including:

  • Cost reduction
  • Less vehicle downtime
  • Greater access to parts availability

Conclusion

At Amerit, we have built our reputation on being the country’s most professional, dependable, trustworthy and hard-working partner through our singular focus on doing one thing and doing it better than anyone else – Fleet Maintenance and Repair Services.

Relentlessly focused on minimizing your downtime and maximizing your fleet’s performance,
our renowned responsiveness, reliability, professionalism and customized service programs are driven by our core values of partnership and integrity, coupled with our unrelenting willingness to do whatever it takes to keep our clients’ fleets rolling.