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Hidden Value of an Outsourced Maintenance Program – Pt 1


You may be aware of the obvious benefits of an outsourced maintenance program, including increased uptime, consistent preventive maintenance, enhanced data-gathering, and improved safety. But there are hidden benefits as well, some of which only become apparent once you have implemented the program.

In this 2-part blog post series, we will discuss four hidden benefits of an outsourced maintenance program that can prove just as valuable as the more obvious advantages.

Finding the Hidden Value of an Outsourced Maintenance Program – part 1

  1. Compliance

Federal, state, and local regulations change frequently. Every new rule can affect the way your fleet operates on a daily, weekly, and annual basis. Keeping up with compliance can sometimes feel like a full-time job in and of itself.

Outsourced maintenance providers can help fleets cope with changes in regulations — particularly those that affect maintenance and other procedural processes.

Here’s one example of how Amerit helped a California-based fleet: In that state, changes to the Basic Inspection of Terminals (BIT) program resulted in new requirements for driver recordkeeping and maintenance. Fleet managers had very limited visibility into the details of the changes, and what they did know left them confused and unclear as to the actual requirements.

As a courtesy to our client, Amerit facilitated a meeting with the California Highway Patrol (CHP) to educate the local fleets’ drivers and supervisors, enabling everyone to get on the same page. Our team of experts and account managers worked directly with state authorities to clarify, communicate, and revise the fleets’ maintenance program to meet the new laws. The impact to drivers was very limited, and the results of being in tight control and command of the new requirements meant the fleet was able to meet the new laws efficiently without further headaches or downtime.

Beyond major policy changes, a thorough maintenance program can help fleet managers meet the Compliance, Safety, Accountability (CSA) standards set forth by the Federal Motor Carrier Safety Administration (FMCSA). Partnering with an outsourced maintenance provider helps ensure every vehicle in your fleet can pass an FMCSA-initiated roadside inspection and improve your CSA scores, resulting in fewer violations, fines, audits, and less downtime for vehicles and drivers.

All this functionality comes as part of a comprehensive outsourced maintenance program, allowing you to focus on the day-to-day business of your company’s fleet.

  1. Liability

Owning and operating your own shop makes you responsible for the health and safety of the technicians who keep your fleet running. Partnering with an outsourced maintenance provider alleviates that responsibility and reduces your exposure to worker’s comp and other liabilities.

According to OSHA statistics, in 2015 alone, there were more than 900,000 reported non-fatal incidents across all private industries. The list includes everything from sprains and fractures to amputations and chemical burns. More than 84,000 were credited to the installation, maintenance, and repair occupations — including those who maintain fleet vehicles.

In fact, more than 23,000 reported non-fatal incidences in 2015 came directly from those engaged in vehicle and equipment service and repair. If you have your own maintenance staff, you must be prepared for any and all potential hazards they might face. You must also be prepared to accept liability when — not if — something goes wrong. Outsourced maintenance programs such as Amerit’s allow you to shift that burden to your provider.

 

Want to read more about this topic? Check out the following blog post:

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